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Policies and Documents

Here you will find our key policies and documents

Accounts statement 2024

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Accounts statement 2023

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Accounts statement 2022

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Selection and appointment of the statutory auditor or audit firm

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English Terms & Conditions

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Portuguese Terms & Conditions

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Privacy notice

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Whistleblowing Policy

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Code of conduct

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Conflicts of interest and related parties policy

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Complaints

Complaints may be presented to MarTrust Europe S.A through the following means:

  • By letter addressed to MarTrust Europe S.A – Compliance Department, AV. DA REPÚBLICA, Nº 6, 5º PISO, SALAS 29 E 30, 1050-191 Lisbon, Portugal;
  • By e-mail to complaints@martrust.com;
  • Through the complaints book (Livro de Reclamações) available at MarTrust Europe S.A office at AV. DA REPÚBLICA, Nº 6, 5º PISO, SALAS 29 E 30, 1050-191 Lisbon, Portugal; and
  • Through the online complaints books (Livro de Reclamações) available at https://www.livroreclamacoes.pt

Complaints Policy & Procedures

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Política de participação de irregularidades

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